Larkmoor

A virtual appointment is held by a clinician who also works in our buildings, written into the same record, and followed by the same written summary.

We are equally clear about what virtual care cannot do. Examination, imaging and procedures need a room, and your clinician will say so during the call and book it with you rather than leaving you to sort it out.

How it works

Four steps, the same as any other appointment

Virtual appointments sit in the same diary as everything else, which is why they can be converted into an in-clinic visit during the call.

01

Book

Choose a virtual appointment in the same booking flow as an in-clinic one.

02

Prepare

A questionnaire and a joining link arrive by email and text.

03

Join

Open the link in your browser a few minutes early. No app, no account.

04

Afterwards

A written summary, any prescription, and the next appointment if one is needed.

Being straight about it

What virtual care does well, and what needs a room

A clinic that pretends video can do everything wastes your time twice. Here is the honest split.

Well suited to a video appointment

  • Follow-up conversations and results discussions
  • Medication reviews and repeat prescriptions
  • Travel advice and pre-travel planning
  • Talking therapy sessions
  • Nutrition and lifestyle appointments
  • A first conversation when getting to a clinic is the hard part

Better in a room

  • Examination of a new physical symptom
  • Imaging, blood work and cardiac testing
  • Procedures and injections
  • Anything your clinician judges is safer to see in person

If that turns out to be the case, your clinician books the in-clinic appointment during the call rather than leaving you to arrange it.

Setting up

Setting up a virtual appointment

A link arrives by email and text. There is no app to install and no account to create.

  • Open the link a few minutes early to settle camera and microphone permissions
  • Use headphones if you have them; they improve the call more than the camera does
  • Sit with light in front of you rather than behind you
  • A telephone appointment is always available instead of video
  • If the connection fails, your clinician will call the number on your record
A clinician at his desk during a virtual appointment.

What we do not claim

The limits, in plain words

  • Video appointments are held over an ordinary encrypted video link, and we will tell you what is recorded — nothing is, unless you ask for it and agree in writing.
  • A telephone appointment is always available and is not a lesser option.
  • If your connection fails, the clinician calls the number on your record.
  • Virtual care is not suitable for urgent or emergency problems.

If this is a medical emergency, call your local emergency number. This site cannot be used for urgent or emergency care.

Book a virtual appointment

Choose a clinician and a time in the same flow as an in-clinic visit. A joining link arrives by email and text.

Or call the practice

+44 20 7946 0180
  • Monday – Thursday07:30 – 20:00
  • Friday07:30 – 18:00
  • Saturday09:00 – 15:00
  • SundayVirtual appointments only